SMP Software Help Request

The “Request help” link below will bring up an email message with three questions:

  1. Which operating system are you using (Linux, macOS, Windows)?
  2. How are you running IVEware (e.g., IVEware with SAS using the XML editor, IVEware with SAS run from SAS, IVEware with R, etc.)?
  3. What problem are you experiencing?

Please check our User Guide and FAQ on the website prior to sending a help request. Complete each question to help us identify and solve your problem efficiently. Feel free to attach code, log, or list output files if you feel this will help us answer your questions. If you have several attachments or they are large, you could bundle them into a zipped file. Email systems may be picky about which attachments they allow through. Thank you.

Request help